Thank you for shopping with TECH.STORE FOR ONLINE SELLING (“we”, “our”, or “us”). This policy explains how we process, handle, and deliver orders placed on our online store.
By placing an order on our website, you agree to the terms outlined below.
Shipping Coverage
We currently offer delivery across the United Arab Emirates.
International shipping is not available at this time.
Processing Time
- Orders are typically processed within 1–2 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
- Processing delays may occur during sales or peak seasons.
Delivery Time
Estimated delivery timeframe depends on the destination:
- Dubai: 1–3 business days
- Other Emirates: 2–5 business days
Note: Delivery times are estimates and may vary due to courier schedules, remote area locations, or external factors beyond our control.
Shipping Fees
Shipping charges will be displayed at checkout before payment confirmation.
We may offer free shipping promotions from time to time.
Order Tracking
Once your order has been shipped, you may receive:
- A tracking number
- Delivery updates via SMS or email from the courier
Delivery Attempts
If the courier is unable to deliver due to:
- Incorrect address details
- Recipient unavailable
- Unanswered calls and messages
A re-delivery attempt may be scheduled. Additional fees may apply if the delivery fails repeatedly due to customer reasons.
Ownership & Risk
Ownership of products transfers to the customer upon successful delivery.
Risk of damage or loss passes upon receipt at the provided address.
Please inspect your order upon delivery. If products are damaged, missing, or incorrect, report the issue to us within 48 hours with supporting photos.
Pre-Order or Out-of-Stock Items
If your order contains pre-order products:
- Delivery timelines will be indicated on the product page.
- Items may ship together once all items are available, unless otherwise arranged.
Delivery Restrictions
We do not deliver to:
- Restricted areas
- PO Boxes (unless specified by courier practicality)
If delivery to your location is not feasible, our support team will contact you to arrange an alternative solution.
Failed Delivery & Order Cancellation
If delivery continuously fails due to incorrect information provided by the customer, we reserve the right to:
- Cancel the order, and/or
- Charge a cancellation or return shipping fee
Refunds (if any) will follow our Return & Refund Policy guidelines.
Customer Support
For assistance with shipping or delivery inquiries, please contact:
TECH.STORE FOR ONLINE SELLING
Dubai, United Arab Emirates
Email: techstore.shj@gmail.com
Phone: +971 50 258 2232
By placing an order, you acknowledge that you have read and agreed to this Shipping & Delivery Policy.